Tools for Mental Health Care Providers
Attention Mental Health Care Providers
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If you would like to join our network of providers, please email us, including your name, license type and email address, and we'll reply with further instructions.
William James INTERFACE Information
- One-page flyer about the William James INTERFACE Referral Service
English | Spanish
- Printable postcard with essential information about William James INTERFACE
English
- One-page flyer explaining What to Expect When You Call the Helpline
English | Español
William James Continuing Ed Programs
William James College offers a wide range of continuing education programs and special events throughout the year. Courses, seminars, and workshops are designed to provide psychologists, social workers, nurses, educators, and other mental health and business professionals with the knowledge they need to take their careers to the next level. Click here for the William James CE Catalog and Online Registration System.
MassHealth
My Ombudsman
An independent non-profit that empowers individuals, including their families and caregivers, to access their services provided by MassHealth and its managed care plans. Visit MyObmbudsman for more information.
Children’s Behavioral Health Initiative
Children with MassHealth insurance are eligible for additional services and supports that can be used in conjuction with outpatient mental health services. See INTERFACE's resource guide to learn more about the mental health services availbale to children with MassHealth.
Child and Adolescent Needs and Strengths (CANS) Certification
Clinicans are required to complete CANS training and certification in order to provide behavioral health assessments to MassHealth children and youth under the age of 21 if they are enrolled as a MassHealth provider or as network providers in one of MassHealth’s contracted managed care entities.
CANS Training and Certification
Massachusetts Behavioral Health Access (MABHA)
The Massachusetts Behavioral Health Access (MABHA) website helps both providers and members locate openings for CBHI services (in-home therapy, in-home behavioral services, therapeutic mentoring, etc.)
Massachusetts Child Psychiatry Access Project (MCPAP)
MCPAP lists a number of tools for primary care providers:
- Developmental Screening Toolkit for PCPs
- A Toolkit For The Well Child Screening of Military Children
- The Primary Care Behavioral Health Toolkit includes guidelines on implementing behavioral health screenings in primary care settings, guidance on clinical issues related to screening, and information on four screening tools: M-CHAT, PSC, PEDS, and PHQ-9.
- Diagnostic Resources for Providers includes information on a range of mental health concerns
- Guidelines for Adolescent Depression in Primary Care (GLAD-PC)
MCPAP also includes tools that may be useful for parents or other professionals:
- Warning Signs for Parents, a toolkit that includes warning signs and when to contact the child's pediatrician for help.
- The CRAFFT (Car, Relax, Alone, Forget Friends, Trouble) screens for substance abuse in adolescents.
- The Navigating Special Education in Massachusetts Toolkit offers families help navigating the Massachusetts special education system.
Psychiatric Emergency Service Programs
Psychiatric Emergency Service Programs also known as ESP’s (emergency service program), provide crisis assessment, intervention and stabilization services for both mental health and addiction-related emergencies. Services are available 24 hours a day, 7 days a week, 365 days a year. The goal of ESP’s, whenever possible, is to help individuals avoid a lengthy hospital emergency room visit by offering community-based alternatives for psychiatric crises, in which individuals and/or families can be seen in more comfortable and less stressful environments.
Learn which program serves the catchment area in which you practice and share with clients: English | Spanish
Visit the MBHP website to learn more information about ESPs and see INTERFACE's guide for how to access these services.
If a child or adolescent requires hospitalization, the following guides may be useful for parents who are navigating an overwhelming situation:
Your Child’s Psychiatric Hospitalization: A Guide for Parents
Your Child’s Psychiatric Hospitalization: Working with the School
Massachusetts Office of Victim Assistance (MOVA)
MOVA is a program through the Office of the Attorney General that supports survivors and witnesses of violent crime. Survivors can apply for compensation to help pay for expenses related to the crime. Our Frequently Asked Questions explains MOVA in greater detail and provides instructions for submitting an application.
Warmlines
Warmlines are phone and text lines available to youth and adults who need extra support. Warmlines are available for veterans, victims of assault, members of the LGBT community, pregnant and postpartum women, parents, and individuals experiencing suicidal thoughts. Some Warmlines are open 24/7 while others are only available certain hours.
INTERFACE's Guide to Warmlines
Mental Health Apps
Mental health apps are a helpful and portable resource to use as a supplement to psychotherapy or when individuals experience transportation, financial, or scheduling barriers that prevent them from maintaing a consistent therapy appointment.
See INTERFACE's Guide about Apps for Mental Health and Wellness
Additional Resources for Clients and their Families
Insurance Guide For Families and Individuals Seeking Mental Health Services
A Guide to Making Medication Choices
Tips for Talking About Your Mental Health: For Teens