The INTERFACE Referral Service is aware of some service issues with our 888-244-6843 number. We are working to resolve this as quickly as possible. If you are having trouble reaching us at this number, please contact us at our local number, 617-332-3666, where our team will be happy to help you. We appreciate your patience.

We at the William James College INTERFACE Referral Service are keenly aware of the shortage of mental health providers of color and how racial inequities exist in medical and mental health care. The College’s Black Mental Health Academy, Center for Multicultural and Global Mental Health, and other programs and academic offerings are playing a critical role in reversing this trend. We invite you to read a statement from our Black Mental Health Graduate Academy Scholars, and to stand with us as allies to drive change and address systemic racism.


Serving Communities Across Massachusetts

» Meet the INTERFACE Leadership

The William James INTERFACE Referral Service, ​offered through our Freedman Center, is a mental health and wellness referral Helpline available Monday through Friday, 9 am-5 pm, at 888-244-6843 (toll free). This is a free, confidential referral service for residents of participating communities.  Callers from these participating communities are matched with licensed mental health providers from our extensive database, on average, within 2 weeks of their call to INTERFACE. Each referral best meets the location, insurance, and specialty needs of the caller.  

INTERFACE Referral Service also provides Guides, available for all visitors to our website, which can be found on the Guides Tab above, which are helpful when navigating the mental health system.

Additonally, William James INTERFACE Referral Service supports the work of organizations across the state, including the Suffolk and Norfolk Juvenile Court Clinics, the Department of Disabled Persons Protection Commision's Sexual Assault Response Unit and three state initiatives:  Massachusetts Child Psychiatry Access Project (MCPAP), MCPAP for Moms, and the Massachusetts Consultation Service for Treatment of Addiction and Pain (MCSTAP).


More information about the service and terms of confidentiality are on our Contact page.

For information about becoming a participating community, please email us or call 888-244-6843 (toll free).