The INTERFACE Referral Service will be closed for the Thanksgiving holiday from Wednesday, 11/24-11/26/21 and will re-open on Monday, 11/29/21. Messages left during this time will not be returned until after the holiday. We wish everyone a happy and healthy Thanksgiving!

In the midst of the ongoing global pandemic, demand for mental health services is at an all time high, and the mental health system is struggling to meet the need.  The INTERFACE Referral Service is currently experiencing an unprecedented call volume, and as a result, please note that it can take up to 5 business days for our staff to be able to return messages and 3-5 days for new referrals to be assigned to a lead counselor.  We are working as fast as we can to serve everyone while providing excellent care to our callers.  We appreciate your patience during this trying time.  If you are experiencing a psychological emergency and cannot wait, please call your local Emergency Service Program at 877-382-1609 or learn more at When and Where to Seek Help.

Service Leadership

Service Leadership

Nadja ReillyNadja Lopez Reilly, Ph.D is the Senior Director of the Freedman Center at Teachers21 which oversees the William James INTERFACE Referral Service. Dr. Reilly is a clinical psychologist with over 18 years of experience specializing in children, adolescents, and families. Dr. Reilly completed her graduate training at the University of Miami, Florida, and her clinical internship and post-doctoral fellowship at Boston Children's Hospital. She was a staff psychologist in the Department of Psychiatry at Children's Hospital for 12 years, and she is currently a consulting psychologist to the department. Dr. Reilly is also a Lecturer of Psychiatry at Harvard Medical School. Dr. Reilly is the Associate Director of the Freedman Center for Child and Family Development at William James College, as well as the Director of Training for the Center's internship and practicum placements. At the Freedman Center, Dr. Reilly focuses on prevention, school and community mental health work, consultation, curriculum and program development, and education. Dr. Reilly is a core faculty member of the Clinical PsyD program, and faculty in the Children and Families of Adversity and Resilience (CFAR) concentration. Dr. Reilly is the editor of Preventing Depression: A Toolkit for Schools, co-editor of the How Not to Keep a Secret peer leadership curriculum, editor and principal editor of the Break Free from Depression school curriculum, and executive producer of Break Free From Depression, a documentary focusing on adolescent depression. Dr. Reilly is also the author of the book Anxiety and Depression in the Classroom: A Teacher's Guide to Fostering Self-Regulation in Young Students.  Dr. Reilly has presented in numerous local and national conferences, and continues to promote awareness of child and family mental health needs through her teaching, research, and practice.

Heather ByrnsHeather Byrns, MA, LMHC, is the Operations Director for INTERFACE Referral Service within the Freedman Center at William James College.  She received her master’s degree in counseling psychology from Boston College and has been a licensed mental health counselor for 11 years. She has worked in clinical settings providing care to adolescents and their families struggling with a range of issues with particular expertise in eating disorders.  She has also worked on program design for local and state initiatives and has served on the city of Newton Youth Interagency Task Force and the Newton Youth Commission Advisory Board. Heather continues to promote access to care and education about mental health by providing local trainings, and in supervising the INTERFACE staff team.  She has worked with the INTERFACE Referral Service since 2010, and has helped the program expand to serve a growing number of communities and statewide initiatives in Massachusetts.

Tanya SnyderTanya Snyder, M.Ed, LMHC is a Clinical Supervisor for the INTERFACE Referral Service within the Freedman Center at William James College. Tanya earned her M. Ed in Counseling Psychology with a specialization in Marriage & Family Therapy from Springfield College, and she comes to us from the Counseling and Psychotherapy Center in Needham, where she served as Director of Institutional and Outpatient Operations. Tanya has 20 years experience in the field, providing direct clinical care to individuals presenting with various mental health concerns with specialities in treating sexually abusive or inappropriate behaviors in juveniles, and men who have engaged in sexual offending behaviors.  She has also served as a supervisor within several programs. In addition, Tanya serves as the MASOC Board Co-Vice President and serves on the ATSA Juvenile Practices Committee.

Jamie SiegelJamie Siegel, Psy.D is the Senior Team Leader at the INTERFACE Referral Service. While earning her doctorate in Clinical Psychology at William James College (formerly MSPP), Jamie was a work-study student at INTERFACE and decided to make it part of her professional career when she graduated in 2011.   As the Senior Team Leader, Jamie supervises and mentors student staff, has developed and helped to facilitate training on specialty contracts, and also assists callers in finding appropriate referrals. When Jamie is not at INTERFACE, she maintains a private practice where she provides therapy to adolescents, adults, couples, and families. 

Kelly WeaverKelly Anne Weaver, M.A. is the Senior Team Leader and has been working at the INTERFACE Referral Service since 2008. Kelly received her master's degree in Counseling Psychology from Boston College, and for many years Kelly worked as an LGBTQ Advocate at MassBay Community College.  In that role, Kelly led campus wide advocacy programs such as National Coming Out Day and Guest Speaker Panel Discussions to promote increased awareness of LGBTQ issues.  As a Team Leader for the INTERFACE Referral Service, Kelly supervises, trains and manages referral counselors and is passionate about providing the best customer service to clients in order to improve access to mental health services.  Kelly is also currently on the Speakers Bureau for Greater Boston PFLAG, which provides opportunities for dialogue about sexual orientation and gender identity in order to increase understanding and respect for human diversity.

Renee Rejent-BowserRenee Rejent-Bowser, LMHC is a team leader for the INTERFACE Referral Service at William James College.  She received her master’s degree in Expressive Therapies at Lesley University in Cambridge, MA.  Prior to joining the INTERFACE Referral Service, she worked in various clinical settings including providing community-based service to children and families in the greater Lowell community, and provided individual and group therapy to adults with intellectual disabilities.  She is a trained art therapist and brings her creative background combined with her passion to help others in order to connect them with the care they need.  

Advisory Board

Margaret Hannah, M.Ed, GCEC, is the former Executive Director of the Freedman Center for Child and Family Development at William James College and now serves as a Senior Consultant to the Freedman Center at Teachers21.  She received her master’s degree in education with a concentration in community counseling and psychology from the University of Miami. She holds a Graduate Certificate in Executive Coaching from William James College and has completed two years of coursework in the Doctoral Program for Leadership Psychology at William James College. Ms. Hannah has worked in schools and agencies for over 25 years, designing and developing programs and facilitating teacher and parent education programs and support groups. She has served as a project director for three federal grants for the delivery of mental health services within schools, and a grant to integrate mental health services between schools and community agencies. She serves or has served on many committees and task forces within the Commonwealth of Massachusetts advocating for mental health services, including the Massachusetts Academy of Pediatrics Mental Health Task Force, serving as a Commissioner on the Governor’s Commission on Post-Partum Depression and the Commission on Behavioral Health and Upstream Prevention, Stakeholder group for the Children’s Behavioral Health Initiative, and the City of Newton City-wide Emergency Response Team (CERT).  In addition to having served as the Executive Director of the Freedman Center at William James College, she taught in the School Psychology Department as Adjunct Faculty.

Per Dutton Per Dutton a management consultant who has 25 years' experience working in strategy, marketing, and data analytics with companies ranging from small start-ups to Fortune 50 companies. Per received his bachelor's degree from Harvard College and MBA from INSEAD in Fontainebleau, France. He lives in Newton with his wife and three children.


Robert KinscherffRobert Kinscherff, PhD, JD is a forensic and clinical psychologist and an attorney. He is Associate Vice President for Community Engagement with oversight of key service-providing programs including the Freedman Center, Brenner Center, and PATHWAYS.  He is also Teaching Faculty for the Doctoral Clinical Psychology Program and for the Doctoral School Psychology Program.  He was instrumental in establishing the doctoral Concentration in Forensic Psychology and the doctoral Concentration in Children and Families of Adversity and Resilience (CFAR). Dr. Kinscherff is also Faculty at the Center for Law, Brain and Behavior at Massachusetts General Hospital and Senior Associate for the National Center for Mental Health and Juvenile Justice.  During 2015-16 he will be a part-time Senior Fellow in Law and Neuroscience at the Petrie-Flom Center for Health Law Policy, Biotechnology and Bioethics at Harvard Law School.  He is a member of the Massachusetts Governor's Juvenile Justice Advisory Committee and the Special Commission on Sexual Offender Recidivism. Dr. Kinscherff has previously served as Assistant Commissioner for Forensic Mental Health (MA Department of Mental Health), Director of Juvenile Court Clinic Services (MA Trial Court), and Director of Adult Forensic Services (Psychiatry and Law Program, Massachusetts General Hospital). His many publications include the co-authored book APA Ethics Code: Commentary and Case Illustrations (Washington, DC: American Psychological Association Press, 2009) and more recent publications on topics including mental health practice in juvenile justice contexts, special ethical and practice considerations in work with offenders, and international human rights law implications for forensic psychologists of the 2012 US Supreme Court case of Miller v. Alabama regarding mandatory life imprisonment without possibility of parole for offenses committed as a juvenile.