The INTERFACE Referral Service is aware of some service issues with our 888-244-6843 number. We are working to resolve this as quickly as possible. If you are having trouble reaching us at this number, please contact us at our local number, 617-332-3666, where our team will be happy to help you. We appreciate your patience.

We at the William James College INTERFACE Referral Service are keenly aware of the shortage of mental health providers of color and how racial inequities exist in medical and mental health care. The College’s Black Mental Health Academy, Center for Multicultural and Global Mental Health, and other programs and academic offerings are playing a critical role in reversing this trend. We invite you to read a statement from our Black Mental Health Graduate Academy Scholars, and to stand with us as allies to drive change and address systemic racism.

About the INTERFACE Referral Service

What Is the William James INTERFACE Referral Service?

The William James INTERFACE Referral Service aims to help break down the “silos” that exist between various agencies, mental health providers, and systems that can often hinder access to mental health and wellness services for individuals.  Through the Helpline that operates Monday-Friday from 9 AM- 5 PM, callers from subscribing communities will work with a Resource and Referral Counselor who will help them navigate the challenges of finding mental health services. Each caller from a subscribing community will be assigned a lead counselor who will provide matches to services, as well as provide information and resources about mental health and wellness. Please see our "What to Expect When You Call the Helpline" page for more information about our process.

The information on our web site is drawn from a variety of sources and publications in the area of mental health and wellness, including articles written by members of our staff and/or content experts in the field. The resources and mental health providers included in our database are vetted and reviewed by the Leadership Board before being added to the web site or database.