About the INTERFACE Referral Service

What Is the William James INTERFACE Referral Service?

The William James INTERFACE Referral Service aims to help break down the “silos” that exist between various agencies, mental health providers, and systems that can often hinder access to mental health and wellness services for individuals.  Through the Helpline that operates Monday-Friday from 9 AM- 5 PM, callers from subscribing communities will work with a Resource and Referral Counselor who will help them navigate the challenges of finding mental health services. Each caller from a subscribing community will be assigned a lead counselor who will provide matches to services, as well as provide information and resources about mental health and wellness. Please see our "What to Expect When You Call the Helpline" page for more information about our process.

The information on our web site is drawn from a variety of sources and publications in the area of mental health and wellness, including articles written by members of our staff and/or content experts in the field. The articles, resources, and mental health providers included in our database are “vetted” and reviewed by the Leadership and Advisory Board before being added to the web site or database.