The demand for mental health services, across the country and across the Commonwealth, is at an all-time high. We are experiencing unprecedented call volume and seeing increased wait times for referrals. We are working as fast as we can to provide care to our callers, while also maintaining a high level of service. We appreciate your patience during this time.

Learn more about When and Where to Seek Help. We are not an emergency service. If you or the person you’re seeking to assist requires a crisis response to meet immediate safety needs, please call 911, go to your local emergency room, or find your local Emergency Service Program by calling 877-382-1609.

Warmlines: Phone numbers for nonurgent needs

 

Peer to Peer Warmlines:

Peer Warm Line run by Metro Boston Recovery Learning Community (MBRLC)

877-733-7563

7 days a week 4 pm- 8 pm

Spanish speaking operators on Sundays and Tuesdays

https://www.mbrlc.org/peer-support-line

 

SMOC Warmline

Monday – Friday, 5:30 pm – 9:30 pm; Saturday and Sunday 1 pm – 4 pm

This warmline does not take incoming calls; calls are made by appointment only.

To schedule a 15 minute appointment, call Mark Knowlton at 508-879-2250, ext. 168.

Must reside in the Metro-West area.

 

Southeastern Recovery Learning Community Warmline

7 days a week 5:30 pm – 9:30 pm

This warmline does not take incoming calls; calls are made by appointment only.

To schedule a 15 minute appointment, call Elaine Campbell at 508-880-8527, ext. 104.

Initially serving Southeastern Mass residents only.

 

Metrosuburban CASTLE

617-610-7907 (This is not a crisis line)

Sunday-Friday: 7:00 pm-11:00 pm 

 

Warmlines/Hotlines for Suicide Prevention:

Call 2 Talk

508-532-2255

24 hours per day/ 7 days per week

https://www.uwotc.org/call2talk

 

Crisis Text Line

CONNECT to 741741

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.

https://www.crisistextline.org/

 

Samaritans: Suicide Prevention

877-870-4673 OR 988

Spanish speaking: 800-784-2433

Call or text 24 hours per day/ 7 days per week

https://suicidepreventionlifeline.org/

 

Warmlines for Veterans:

Veteran Crisis Line

DIAL 988 then PRESS 1

800-273-8255

https://www.veteranscrisisline.net/

 

Warmlines/Hotlines for Parents:

Parental Stress Line by Parents Helping Parents

800-632-8188

24/7, Translation Services Available

http://parentshelpingparents.org

 

National Parent Help Line

855-427-2736

Monday- Friday 10 am- 7 pm

http://www.nationalparenthelpline.org/

 

Warmlines/Hotlines for Postpartum:

Postpartum Support International

MA Warmline: 866-472-1897

Helpline: 800-944-4PPD (4773)

http://www.postpartum.net/

 

Postpartum Health Alliance

888-724-7240

https://postpartumhealthalliance.org/

 

Warmlines/Hotlines for Pregnant Women:

All Options: Pregnancy, Parenting, Adoption, Abortion

Talkline: 888-493-0092

https://www.all-options.org/

 

Warmlines for LGBT Support:

Gay, Lesbian, Bisexual and Transgender National  Help Line

888-843-4564

Monday- Friday:  4 pm- midnight, Saturday:  noon- 5 pm

https://www.lgbthotline.org/national-hotline

 

LGBT: Trevor Help Line: 866-488-7386

24 hours per day/ 7 days a week

http://www.thetrevorproject.org/

 

Fenway LGBT Peer Listening Line (Age 25 and younger)

800-399-7337

Monday- Saturday 5 pm- 10 pm

 

Fenway LGBT Helpline (Age 25 and older)

888-340-4528

Monday- Saturday 6 pm- 11 pm

 

SAGE LGBT Elder Hotline

877-360-LGBT (5428)

The SAGE LGBTQ+ Elder Hotline is available 24 hours a day, 7 days a week, in English and Spanish, with translation in 180 languages.

https://www.sageusa.org/programs/hotline.cfm

 

Hotline for Domestic Violence/Dating Abuse:

Love is Respect National Dating Abuse Hotline

866-331-9474

A confidential, anonymous 24-hour helpline and text service for teens, parents, friends and family.

Text support is also available by texting “loveis” to 22522.

https://www.loveisrespect.org/

 

Hotline for Rape or Sexual Assault Survivors:

National Sexual Assault Hotline: RAINN (Rape, Abuse & Incest National Network)

800-656-4673

https://www.rainn.org/about-national-sexual-assault-telephone-hotline

 

Warmlines/Hotlines for Youth:

Fenway LGBT Peer Listening Line (Age 25 and younger)

800-399-7337

Monday- Saturday 5 pm- 10 pm

 

Boys Town National Hot Line: Your Life, Your Voice

800-448-3000

Text VOICE to 20121 to chat to get support, guidance, and resources

24/ 7

http://www.boystown.org/hotline/Pages/default.aspx

 

Crisis Text Line

Text HOME to 741741

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.

https://www.crisistextline.org/

 

HEY SAM: dedicated peer-to-peer texting service for people up to age 25.

 1-877-832-0890

Youth volunteers will be responding to the messages that come in through this line, available from 9am-9pm EST everyday.

https://samaritanshope.org/blog/hey-sam/

 

National Runaway Safeline

800-Runaway, 800-786-2929

24/7 support, information, referrals and crisis intervention for age 21 and younger and families

Translation services available for non-English speaking callers

https://www.1800runaway.org/

 

Warmline for Substance Use: 

The Massachusetts Substance Use Helpline 

800-327-5050

24 hours a day, 7 days a week 

Statewide, public resource for finding substance use treatment, recovery, and problem gambling services.

Helpline services are free and confidential

 

 

Last Updated 12/23/22