The demand for mental health services, across the country and across the Commonwealth, is at an all-time high. We are experiencing unprecedented call volume and seeing increased wait times for referrals. We are working as fast as we can to provide care to our callers, while also maintaining a high level of service. We appreciate your patience during this time.

Learn more about When and Where to Seek Help. We are not an emergency service. If you or the person you’re seeking to assist requires a crisis response to meet immediate safety needs, please call 911, go to your local emergency room, or find your local Emergency Service Program by calling 877-382-1609.

Warmlines: Phone numbers for nonurgent needs


Peer to Peer Warmlines:

Peer Warm Line run by Metro Boston Recovery Learning Community (MBRLC)


7 days a week 4 pm- 8 pm

Spanish speaking operators on Sundays and Tuesdays


Southeastern Recovery Learning Community Warmline

7 days a week 4:00 p.m. to 8:00 p.m.


Initially serving Southeastern Mass residents only.


Warmlines/Hotlines for Suicide Prevention:

Call 2 Talk


24 hours per day/ 7 days per week


Crisis Text Line

CONNECT to 741741

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.


Samaritans: Suicide Prevention

877-870-4673 OR 988

Spanish speaking: 800-784-2433

Call or text 24 hours per day/ 7 days per week


Warmlines for Veterans:

Veteran Crisis Line

DIAL 988 then PRESS 1



Warmlines/Hotlines for Parents:

Parental Stress Line by Parents Helping Parents


24/7, Translation Services Available


National Parent Help Line


Monday- Friday 10 am- 7 pm


Warmlines/Hotlines for Postpartum:

Postpartum Support International

MA Warmline: 866-472-1897

Helpline: 800-944-4PPD (4773)


Postpartum Health Alliance



Warmlines/Hotlines for Pregnant Women:

All Options: Pregnancy, Parenting, Adoption, Abortion

Talkline: 888-493-0092


Warmlines for LGBT Support:

Gay, Lesbian, Bisexual and Transgender National  Help Line


Monday- Friday:  4 pm- midnight, Saturday:  noon- 5 pm


LGBT: Trevor Help Line: 866-488-7386

24 hours per day/ 7 days a week


SAGE LGBT Elder Hotline

877-360-LGBT (5428)

The SAGE LGBTQ+ Elder Hotline is available 24 hours a day, 7 days a week, in English and Spanish, with translation in 180 languages.


Hotline for Domestic Violence/Dating Abuse:

Love is Respect National Dating Abuse Hotline


A confidential, anonymous 24-hour helpline and text service for teens, parents, friends and family.

Text support is also available by texting “loveis” to 22522.

List of Domestic Violence Services by Massachusetts County

Hotline for Rape or Sexual Assault Survivors:

National Sexual Assault Hotline: RAINN (Rape, Abuse & Incest National Network)



Warmlines/Hotlines for Youth:

Boys Town National Hot Line: Your Life, Your Voice


Text VOICE to 20121 to chat to get support, guidance, and resources

24/ 7


Crisis Text Line

Text HOME to 741741

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.


HEY SAM: dedicated peer-to-peer texting service for people up to age 25.


Youth volunteers will be responding to the messages that come in through this line, available from 9am-9pm EST everyday.


National Runaway Safeline

800-Runaway, 800-786-2929

24/7 support, information, referrals and crisis intervention for age 21 and younger and families

Translation services available for non-English speaking callers


Warmline for Substance Use: 

The Massachusetts Substance Use Helpline 


24 hours a day, 7 days a week 

Statewide, public resource for finding substance use treatment, recovery, and problem gambling services.

Helpline services are free and confidential



Last Updated 12/23/22