The demand for mental health services, across the country and across the Commonwealth, is at an all-time high. We are experiencing unprecedented call volume and seeing increased wait times for referrals. We are working as fast as we can to provide care to our callers, while also maintaining a high level of service. We appreciate your patience during this time.

Learn more about When and Where to Seek Help. We are not an emergency service. If you or the person you’re seeking to assist requires a crisis response to meet immediate safety needs, please call 911, go to your local emergency room, or find your local Emergency Service Program by calling 877-382-1609.

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HELPLINE

888-244-6843 (toll free); 617-332-3666 (local)
Mon, Wed, Fri, 9am – 5pm
Tues, Thurs, 8am – 6pm
What to Expect When You Call

Recent News

Moving in Childhood Contributes to Depression, Study Finds, by Ellen Barry, The New York Times, Jul 17 2024.
New Study Shows Which Antidepressants May Cause the Most Weight Gain, by Christina Caron, The New York Times, Jul 1 2024.
The Youngest Pandemic Children Are Now in School, and Struggling, by Claire Cain Miller and Sarah Mervosh, The New York Times, Jul 1 2024.

Massachusetts is leading the way in assessment and early identification of mental health concerns in children. Pediatricians are seeing a significant increase in visits for primary mental health needs, and William James INTERFACE is supporting families in making early connections as research has shown that early intervention leads to better outcomes.